Open house — how the counter runs and common questions.
Open house
Signed letter: We chose Lorong Mambong because Holland Village still rewards plain sentences read aloud. The counter faces the pavement table where editors test wording before it is chalked up.
Holland Village readers walk past the green awning on their way to the market. Lorong Mambong gives us a quiet mid-morning hour to set the week in order.
We are an independent editorial company. This site describes coverage areas and desk operations only. Judgement depends on sources and timing outside our control — nothing here promises rankings, reach, or commercial outcomes. Scope for engagements is agreed in writing beforehand.
Counter Questions
Who reads mail at the counter?
The morning editor before 10:00 SGT, then the afternoon editor until close.
What goes on the chalk board?
Only pieces that passed the three criteria on the how-we-choose page.
How are corrections shown?
Chalked beside the list with date and initials.
Can teachers reuse board copy?
Yes with attribution and a link back — commercial reuse needs permission.
How do embargoes work?
Held until the stated SGT hour, noted on the tray until then.
What is a second source here?
A separate document or named spokesperson — not a second paragraph from the same PDF.
Do you publish figures?
Not on the public site; shapes and instruments only.
How do I send a tip?
Email [email protected] with sources and deadline — no form on this site.
Where is privacy handled?
[email protected] for PDPA requests.
What does feed mean on this site?
The editorial boards you follow — not a social product or animal feed.
The counter opened on Lorong Mambong in 2020 after editors spent a year testing plain sentences at the pavement table. Holland Village foot traffic still shapes which stories earn a morning bullet.
Afternoon post is read by the second editor until 18:00. Tips should include sources, board name, and deadline in SGT — there is no form, only mail and telephone.
Commercial reuse of board copy requires written permission except where classroom reuse rules apply with attribution and a link back to the relevant board page.
Embargoes are held to the minute in SGT. A piece may be fully written and still wait on the tray until the stated hour — the chalk list notes the hold without hype.
We do not publish audience figures, ranking promises, or subscription amounts. Editorial scope for any specific engagement is agreed in writing before work begins.
Privacy requests go to [email protected]. Cookie and map practice is described on the cookies page; maps appear on every page with consent controls.